A social experiment in “NO” goes completely wrong

This week, I’m sharing with you a short 5-minute video from a young man who is on a quest to get people to say “No” to his “special” requests. Caution: when experimenting, you should always be prepared for unexpected results.

Take a look at this video, then share your thoughts with me. Pay close attention to what happens at the end. I couldn’t have imagined such an ending, and neither will you. Also, notice how the turn of events makes the young man FEEL!

Click HERE to watch video.

Krispy Krene

 Strategies that Turn it Around:

1. Take the negative word “No” out of your vocabulary.
2. Ask customers questions to verify any “special” requests they make of you.
3. Research, if needed, to ensure you execute the “special” request properly.
4. Over-deliver on your “Yes” to maximize impact.

How do YOU handle “special” requests? Please share your inspiring — or not so inspiring — stories in the comments section below.

0 Responses to “A social experiment in “NO” goes completely wrong”

  1. Leave a Comment

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s

About Barbara

Visit barbarakhozam.com to learn more about Barbara, her program topics, and how you can book Barbara as a guest speaker at your event.

Learn More

Download a Free Chapter from Barbara's Book


Connect with Barbara

Enter your email address to subscribe to this blog and receive notifications of new posts by email.

Join 1,537 other followers

Recent Tweets

%d bloggers like this: