Cover Story
Ric Thompson and Barbara Khozam
Click here for complete article:
http://www.smallbusinessceomagazine.com/currentissue.asp?showdate=1/1/2012
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Tags: bad customer service, Barbara Khozam, customer service, engagement, mystery shopper, positive attitude, smiling
This entry was posted on January 5, 2012 at 9:21 am and is filed under Customer Service, Uncategorized. You can follow any responses to this entry through the RSS 2.0 feed.
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January 14, 2012 at 2:06 am |
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January 14, 2012 at 9:09 pm |
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